Enquiry-to-quote auto follow-up for small businesses

Every enquiry logged, answered fast and followed up, even when you're on site.

A done-for-you automation for small businesses. It captures enquiries, drafts replies with AI for you to approve, logs every lead and chases quiet customers for you. It's set up on your own n8n for a one-off £120.

See it working

In the demo, a test enquiry goes in and within seconds it's logged as a hot lead, with a draft reply, an owner alert and a follow-up ready.

30-second demo of the workflow running on test data. In this demo the reply is template-based; client setups can use your own AI key. All names and enquiries are fake.

Try it yourself (use made-up details)

Sound familiar?

Quote requests arrive while you're busy on a job and sit there until the evening, or the weekend.
By the time you reply, the customer has already heard back from someone else.
You send a quote, hear nothing, and never get round to chasing it.
Leads are spread across your inbox, your website form and your memory, and nobody knows what's outstanding.

None of this means you're bad at your job. It just means there aren't enough hours in the day.

How it works

1

Enquiry captured

Every enquiry from your website form and/or a dedicated enquiry inbox is picked up automatically.

2

Draft reply + hot/cold scoring

Each enquiry is tagged by job type and urgency, missing details are flagged, and a draft reply is written in your tone. Hot leads trigger an alert to you.

3

You approve, lead logged, follow-up ready

You approve the reply (quotes and prices always wait for you). The lead goes into a Google Sheet with a status and next action, and if they go quiet, a follow-up is drafted (or sent automatically, if you choose).

Output from the demo (test data)

Demo output: auto-drafted reply to a house removal enquiry and a red HOT ENQUIRY owner alert
Hot enquiry: draft reply plus an instant owner alert.
Demo output: auto-drafted reply to a loft conversion enquiry and a scheduled follow-up email
Not urgent: draft reply, no alert, follow-up scheduled.
By default the follow-up is saved as a draft for your approval.

Before and after

Without SowlarkWith Sowlark
New enquirySits in the inbox until you're off the jobCaptured straight away, with a draft reply ready
Writing repliesTyped from scratch in the eveningDraft reply in your tone; you approve it
Urgent jobsSpotted late, if at allTagged by urgency; hot leads alert you
Tracking leadsInbox, form and memoryOne Google Sheet with status, date and next action
Quiet customersNever chasedFollow-up drafted after a set number of days, in your wording (sent automatically only if you choose)

What you get and what it costs

What you get

  • Setup on your own n8n. You keep full ownership of the workflow and your data.
  • Enquiry capture from your website form and/or enquiry inbox
  • AI sorting, missing-detail flags and draft replies in your tone
  • Google Sheet lead tracker template
  • Reply and follow-up templates written around your services (follow-ups wait for your approval unless you choose automatic sending)
  • Hot-lead alerts by email or chat
  • A test run with sample enquiries, plus a short handover walkthrough and written notes

One-off setup

£120

No ongoing fee from us.

  • 50% deposit (£60) up front, paid in GBP, balance on delivery
  • Typical delivery: 3–5 working days once we have access and your details
Book a quick call

Running costs, paid directly to the providers: n8n Cloud from €20/month billed annually (or we install n8n on your own server at no extra charge; you pay your server provider), plus AI usage on your own API key, billed by your AI provider with no markup from us.

Not included: n8n or server costs, AI usage costs, and changes after handover (quoted separately if you need them).

FAQ

Who owns the workflow and the data?

You do. Everything runs on your n8n account and your Google Sheet, using your AI key. We don't host anything.

Is your customers' data safe? Who sees it?

Enquiries pass through your own n8n, your Google Sheet and your AI provider. You're the data controller. We only have access during setup, and that access is removed at handover.

What access do you need, and how do you take it back?

Ideally a temporary user on your n8n (or server) and the accounts being connected. After handover you remove that user or change those credentials, and we can talk you through it.

Don't have n8n yet? Is that a problem?

No. You can sign up for n8n Cloud (from €20/month billed annually, paid to n8n), or we can install n8n free on a server you own.

What do you need from the business owner?

Access to your n8n (or your server), the enquiry form or inbox to connect, a Google account for the lead sheet, your AI API key, and a quick rundown of your services and how you like to word things.

Will it send emails without the owner checking them?

Only if you want it to. By default you approve every draft; if you choose, routine replies and follow-ups can go out automatically. Quotes and prices always need your approval.

What does it cost to run each month?

Your n8n plan (or server), plus AI usage billed per use by your provider. We don't charge any ongoing fee.

Who is responsible for my customers' data?

You are the controller. During setup we act as your data processor; a short data processing agreement is available on request.

What happens after delivery?

You get a handover walkthrough and written notes. Any changes after handover are quoted separately.

Can you see it working first?

Yes. Watch the demo, which uses sample data only.

Want enquiries answered and followed up while you're on the job?

Email markrichardbland@gmail.com or book a quick call.